Thursday, August 11, 2011

e-HRM and Employee Satisfaction.....

Human Capital function of an organization is accountable for complying with the Human Resources needs of the organization. Along with other business functions in human capital also align their strategies, policies and practices with organization mission, vision and goal. Human Capital Management or Human Resources Management whatever we named it, improving the system each and every day. There is no point of satisfaction unless HR practitioners every day try to improve the service both for external and internal customers. Electronic Human Resources Management (e-HRM) is one of such development for HR.

In any organization employees have different perceptions about the term "e- HRM". e-HRM is basically a web-based solution that takes advantage of the latest web application technology to deliver an online  real-time  Human  Resource  Management Solution. It is comprehensive but easy to use, feature-rich yet flexible enough to be tailored to organizations specific needs. It also refers to the processing and transmission of digitized information used in HRM, including text, sound and visual images, from one computer or electronic device to another. It will be able to meet the demands of today's Human Resource Management.

Using e-HRM technology is a way of aligning and coping up with organization HR strategies, policies and practices.  The e-HRM technology supports the HR function through web-technology based channels. The e-HRM provides a portal which enables managers, employees and HR professionals to view extract or alter information which  is  necessary  for  managing  the  HR  of  the organization. HR personnel have to keep it in mind that employees’ satisfaction is must for smooth working of an organization.  Without this, peaceful running of an organization is not possible.  If some changes are done in the organization and employees are not satisfied with it then the results of those changes are not in favor of the organization. So, before implementing e-HRM within the organization as well as after implementation HR personnel have to recheck repeatedly that employees are happy with the service or not. The satisfaction factors of employees' satisfaction towards e-HRM are can be Faster Communication, Improvements, Benefits, Employee Management, Time Efficiency and Client Oriented.

Please feel free to contact with me if you have any further query about e-HRM. Thanks

© Shaki, Candidate of PhD in HRM, UUM